We want you to be pleased with everything you receive from Ollie & Bess! If you need to make a return please see our policy below.

U.S. Online Return Policy

  • Returns must be made within 14 days of receiving your order.
  • Merchandise being returned must be in its original condition with all tags attached. Merchandise must not be used, worn, altered, or washed.
  • Refunds will be issued in the original form of payment. Shipping charges are non-refundable.
  • Upon receipt of returned merchandise, Ollie & Bess reserves the right to deny a refund if the merchandise does not meet return policy requirements.

Return Instructions

If your merchandise meets the above policy requirements, ship your order back to us at:

Ollie & Bess
Customer Care
15309 Rosecroft Road
Rockville, MD 20853

**We only accept returns from purchases made at Other returns must be made at the place of purchase.**